Who we are
Welcome to My Family Finance Pty Ltd. By opting into our communications program, you agree to the following terms and conditions:
My Family Finance Communications Program
By subscribing to the My Family Finance Communications Program, you will receive a mix of important updates, exclusive offers, financial tips, and reminders related to your financial journey with us. These communications may be sent via SMS and email, providing you with timely information and resources to help manage your finances effectively. You can expect messages such as promotional content, appointment reminders, deadline notifications, and educational resources to support your financial goals.
Opting Out
You can cancel the communications service at any time. Simply text “STOP” to the shortcode provided in our SMS messages or click the “Unsubscribe” link in our emails. After sending “STOP” or clicking “Unsubscribe,” you will receive a confirmation indicating that you have successfully unsubscribed. Following this confirmation, you will no longer receive SMS or email messages from us. If you wish to rejoin the program, you may sign up again as you did initially, and we will resume sending communications to you.
Assistance
If you experience issues with our communications program, you can reply with the keyword “HELP” to any SMS for further assistance or click the “Help” link in our emails. Alternatively, you can reach out directly to our support team at info@myfamilyfinance.com.au or call our number at +61483917898.
Carrier and Service Provider Liability
Carriers and email service providers are not liable for delayed or undelivered messages. We strive to ensure timely delivery of our SMS and email messages but cannot guarantee the performance of your carrier or email service provider.
Message and Data Rates
As always, message and data rates may apply for SMS messages sent to you from us and for messages sent from you to us. The number of SMS and email messages you will receive will vary based on the program you are subscribed to. For specific details about your text or data plan, please contact your wireless provider.
Message Frequency
You will receive messages on a regular basis as part of this program. The frequency of SMS and email messages may vary depending on your interactions with our services and any specific programs you have opted into.
Privacy Policy
For any privacy-related inquiries, please refer to our privacy policy available at www.myfamilyfinance.com.au/privacy_policy. We are committed to protecting your privacy and will not share your information with third parties without your consent, except as required by law.
Modification of Terms
My Family Finance Pty Ltd reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting. Your continued participation in our communications program constitutes your acceptance of any revised terms.
